Customer Service
California Supply Chain Disclosure
Verification of Product Supply Chain
Prior to the start of a business relationship every direct supplier is required to sign and acknowledge the HUGO BOSS Social Standards which include provisions on the prohibition of trafficking and slavery.
Compliance audits
On a regular basis our direct suppliers are required to undergo compliance audits which include checks for compliance with the prohibition of trafficking and slavery. Audits are conducted by internal or external partners and scheduled together with the suppliers.
Certification of supply chain security
The HUGO BOSS General Terms and Conditions obligate suppliers to comply with the HUGO BOSS Social Standards and ensure compliance through their supply chain.
Internal accountability
If suppliers violate our HUGO BOSS Social Standards we issue an action plan, requesting them to improve compliance with our standards. The supplier’s performance will be reviewed in a follow up audit. If a supplier fails to make progress against the plan, he may be subject to sanctions up to and including termination of the business relationship.
Internal trainings
All our employees undergo annual Social Standards trainings. Our internal and external audit staff consists of experienced and well trained auditors.